Job Description

Crew Member (Kitchen & Front of House) - Selfridges Foodhall

Hours:

Full-time (varied shifts, including weekends & evenings)

Pay:

12.50 - 13.50 per hour (based on experience and skills)

About Us

Sweet Dee's Jerk is a fast-growing Caribbean food brand making waves in the foodie scene. With our vibrant kiosk in the world-renowned Selfridges Foodhall, we are on the search for versatile All-Rounders who can confidently switch between front-of-house customer service and on-site kitchen operations.

This role is perfect for food lovers who thrive in a fast-paced environment and want to grow with a company bringing authentic Caribbean flavours to the world.

The Big Stuff - What You'll Do

Customer Experience (Front of House)

Take and prepare customer orders with energy and pride. Deliver outstanding customer service, sharing our passion for Caribbean flavours. Engage with guests, upsell, and drive sales with genuine enthusiasm

Kitchen & Food Prep (On-Site)

Prepare and serve our small but high-quality kiosk menu consistently to spec. Handle and manage stock delivered daily from our suppliers, ensuring quality and freshness. Maintain food safety, hygiene, and allergen standards at all times. Keep the kiosk kitchen and prep areas clean, safe, and well organised.

Operational Excellence

Adapt seamlessly between FOH and BOH responsibilities depending on service demands. Support smooth day-to-day operations, including stock rotation and waste management. Contribute to the team hitting performance and service targets.

The Fun Bits

Be part of a high-energy team in one of the world's most prestigious retail food halls. Work directly with customers while also mastering back-of-house kitchen skills. Collaborate with leadership on menu roll-outs and kiosk improvements. Thrive in a positive workplace culture that celebrates teamwork, good food, and good vibes.

What We're Looking For

Essential:

At least 2 years' experience in a kitchen or customer service role. A food safety qualification (Level 2 or equivalent). Strong customer service skills - approachable, engaging, and professional. Ability to multitask and work well under pressure in a busy food hall. A positive, team-focused attitude with plenty of stamina.

Preferred:

Experience in a branded or high-volume retail food environment. Passion for Caribbean food and hospitality. Ability to adapt to new processes and technology.

Perks & Benefits

Competitive hour rates Flexible shifts. Free meal on shift Uniform provided. Company pension scheme. Opportunities for career progression and training. Company events and staff incentives.
Job Types: Full-time, Part-time

Pay: 12.50-13.50 per hour

Benefits:

Discounted or free food
Experience:

Food and beverage: 2 years (required)
Work Location: In person