Crew Member/Shift Runner Job in Laser Quest Leicester

Crew Member/shift Runner

Leicester, ENG, GB, United Kingdom

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Job Description

We are currently looking for a crew member who would be able to not only host parties and marshal games, but also to run the counter: checking parties and bookings, delegating role and tasks to staff and and occasionally run the day open- close as the shift runner.

We are looking for individuals with a desire for flexible working, understand the importance of communication and can deliver exceptional customer service on weekdays evenings, weekends & school holidays.

GAMES MARSHAL

-Preparing the Laser Quest equipment ready for game play

-Demonstrating how to play Laser Quest and safety rules

-Marshalling game session and Fixing basic pack problems

-Dealing with customer enquiries face-to-face and over the phone

-Regular cleaning duties

- PARTY HOST

- To meet and greet the Birthday Party group upon their arrival and ensure you are always available to answer parent's questions relating to their party.

-To offer your assistance to the parents with preparing the cake, lighting candles, serving cake and food.

- Cleaning down the party rooms between groups, wiping tables and chairs, and sweeping the floor, and mopping and taking out the bin when a party room is finished with .

- Looking after the parties between games, explaining the score cards and interacting with the group.

-Entering groups names into the system and into the correct teams ready for the games.

Helping keep the centre clean and tidy along with all opening and closing duties and daily cleaning.

Job Types: Part-time, Zero hours contract

Experience:

Customer service: 2 years (required)
Work Location: In person

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