Job Description

Job Overview

As a Crew Member, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our restaurant. You will be responsible for food preparation, serving customers, and maintaining high standards of food safety and cleanliness. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about providing quality service.

Front of House (FOH) Team Member

Key Responsibilities:

Operate tills efficiently, handling cash and card transactions with accuracy. Deliver excellent customer service by welcoming guests, taking orders, and addressing inquiries politely and professionally. Maintain cleanliness and hygiene across the dining area, service counters, and restrooms, ensuring a safe and pleasant environment. Uphold brand standards by presenting food, drinks, and the restaurant space in line with Wings'N More's guidelines. Support promotional campaigns and upselling opportunities to enhance customer experience. Work flexibly across shifts, including evenings and weekends, adapting to business needs. Collaborate with colleagues to ensure smooth operations, demonstrating strong teamwork and communication skills. Stay composed and efficient while working under pressure during peak trading hours.

Key Skills & Qualities:

Friendly, customer-focused attitude with excellent communication skills. Ability to multitask in a fast-paced environment. Professional appearance and commitment to brand standards. Team player who contributes positively to the working culture.

Back of House (BOH) - Kitchen Team Member

Key Responsibilities:

Prepare and cook food items according to Wings'N More recipes, portion standards, and presentation requirements. Maintain high levels of food safety and hygiene, complying with

Food Safety Management Systems (FSMS)

and all regulatory requirements. Keep the kitchen area clean, organized, and stocked, following cleaning schedules and checklists. Support efficient stock rotation, storage, and wastage control. Work flexibly under pressure, especially during peak service times, ensuring speed without compromising quality. Collaborate with the FOH team to ensure smooth service and customer satisfaction. Contribute to a positive and professional working culture, supporting colleagues where needed.

Key Skills & Qualities:

Strong knowledge of kitchen safety, hygiene, and FSMS compliance. Ability to perform consistently under pressure in a high-volume environment. Efficient, detail-oriented, and quality-driven approach to food preparation. Team-oriented mindset, adaptable to changing tasks and priorities.
At Wings'N More, we believe in creating a fun, dynamic, and supportive workplace where every team member plays a key role in delivering exceptional food and service. We offer opportunities to grow within a fast-expanding brand and encourage creativity, teamwork, and professionalism.

Job Types: Part-time, Permanent

Pay: 10.00-12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Flexitime Free parking Store discount
Work Location: In person