Job Description

Do you want to lead a team that delivers vital administrative support to the Criminal Justice Department, helping to ensure a fair and effective service for all who use it?


Join our proactive and dynamic department, where we handle a wide range of essential administrative tasks. As part of our supportive, knowledgeable, and adaptable team, you'll play a crucial role in keeping the Criminal Justice Department running efficiently and effectively. No two days are the same, each brings fresh challenges and opportunities to make a difference.


As a Team Leader you'll play a key role in managing a high-performing administrative team and ensuring the seamless delivery of our services.

In this role, your main responsibilities will be:

To have responsibility for the management and guidance of staff To ensure that all enquiries and complaints are satisfactorily progressed To respond to queries from members of the public, other departments within the organisation or other outside agencies To prioritise and manage workloads To oversee the maintenance, creation and updating of a variety of computerised databases To undertake the preparation of statistical data when required To be responsible for correspondence relating to the office To quality assure decision making based on guidance and policy

Skills and experience required:

Computer Literate Administration experience Ability to make use of information technology applications Ability to supervise staff Ability to motivate staff to work together as a team Ability to communicate effectively (orally and in writing) with both small and large group

What we can offer you:

A package of financial, lifestyle and health benefits to support whatever stage of life you're in. Including:

Flexible working Continuous professional development Local Government Pension Scheme Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment Staff discount scheme for savings on shopping, days out, sporting events, holidays Blended working approach with the option to work from your home address for a proportion of the week

Additional Information:

Interviews are scheduled to take place week commencing 6th October 2025.


The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which can be either Bridewell, Bridgwater, Kenneth Steele House, or Police HQ in Portishead.


To be eligible to apply for this role you must have a 3 year 'checkable history' in the UK - ideally this means that you would have been resident in the UK for the last 3 years.

About us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country.

Find out more about our benefits and culture

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Blended Working/ Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible.

This role has been identified as a blended role.

The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

National Insurance Number Identification Detail e.g. passport Address information including proof Referee information Full employment history including dates and any qualifications you may have attained Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos.

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.


Please ensure you allow time to complete your application fully as part complete pages do not save.


If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.