Job Description

We are looking for a CRM Marketing Executive to join our Marketing Team. You will work as part of the Content Team, on the development growth, and alignment of the UK CRM strategy across Watches of Switzerland, Goldsmiths, and Mappin & Webb.
We are looking for someone to bring fresh ideas to support the enhancement of our data capture strategy, by elevating our email designs optimising campaigns, increase customer engagement and retention, and working with the teams on alignment and execution of brand plans, tactical campaign promotion, and more.
About You

• Previous experience of working with a CRM system such as Adestra or Klaviyo.
• Strong knowledge of how luxury design can work alongside data to influence and support the CRM strategy
• A passion for marketing and a clear understanding of LTV, retention, and customer journeys
• Experience in the planning and execution of email marketing campaigns
• Creating segmentation data lists selections for targeting on email campaigns and make recommendations for continued elevation

About us
Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Documents

Skills Required