Job Description

Are you an ambitious and driven individual looking to advance your career?

If you've ever read a business autobiography about the establishment and growth of a company like Nike or Netflix and wished you could be part of that story, this is your chance.

Indevor Group

, a fast-growing, award-winning start-up, is looking for hard-working and conscientious individuals to join our high-performing team. As we enter the next phase of growth, we are seeking talented candidates to help us scale and deliver innovative solutions to the house-building industry.

We are committed to excellence, high performance, uncompromising standards, and success. This isn't a role for someone simply looking to pick up a pay check or even just build a reasonable career. We are looking for people who want to become part of our story those willing to work hard, embrace challenges, and help us deliver on our ambitious business plan while having fun and making money along the way.

We value energy and attitude over age and experience. No prior sector experience is required,full training will be provided to help you thrive in your role.

This is not for the faint-hearted. But for the right person, it's one hell of a journey.

About Us:

Indevor Group is a fast-growing, award-winning startup providing innovative solutions to the house-building industry. Our team works with top FTSE 100 clients, delivering exceptional service and driving growth in the sector. We are proud to have been recognised in the Sunday Times Best Places to Work 2025, reflecting our commitment to creating a supportive, engaging, and rewarding workplace for our people.

Role Overview

This role involves managing and optimising Salesforce and other core business systems across Indevor Group. The

CRM & Systems Optimisation Analyst

is responsible for ensuring the effectiveness, security, and scalability of our CRM and related platforms, while providing technical support and training to staff. The role also includes analysing business processes, delivering data-driven insights, supporting projects, and implementing system improvements to enhance efficiency, user adoption, and overall business performance.

Responsibilities:

Salesforce Administration & Optimisation:

Act as the primary Salesforce Administrator, managing user roles, permissions, and data integrity. Configure workflows, automation, validation rules, integrations, and customisations to improve system efficiency and usability.

Business Analysis & Process Improvement:

Collaborate with stakeholders to gather requirements, analyse business processes, and identify opportunities for improvement. Translate business needs into functional specifications and recommend enhancements to CRM and related systems.

Systems Management & Optimisation:

Oversee the suitability, performance, and scalability of Salesforce and other IT systems. Manage vendor relationships, licensing, and procurement of business software, ensuring value for money and readiness for growth.

Project Management & Delivery:

Support planning, execution, and delivery of CRM and systems-related projects. Provide structured follow-ups, updates, and testing to ensure timely completion and alignment with business objectives.

Security & Compliance:

Configure systems with appropriate access controls, maintaining a minimum-access policy. Ensure compliance with GDPR and internal data security protocols, and maintain strong data governance standards.

Technical Support & Training:

Provide remote and on-site support for CRM and system issues, ensuring minimal disruption to operations. Deliver user training, documentation, and guidance to drive adoption and effective use of platforms.

Data Analysis & Reporting:

Build and maintain dashboards and reports to support decision-making. Analyse trends, risks, and opportunities to provide actionable insights to stakeholders.

System Implementation & Change Management:

Assist in the deployment, migration, and integration of business systems, including Salesforce. Support testing, training, and adoption activities to ensure smooth transitions.

Strategic Contribution:

Contribute to IT and CRM strategy discussions, ensuring systems and processes align with long-term business objectives. Recommend innovations to enhance efficiency and scalability.

Key Qualities:

Analytical and detail-oriented, with strong problem-solving skills

Organised and disciplined, able to manage multiple tasks effectively

Self-motivated with a proactive approach to learning and development

Excellent communication skills, able to explain technical concepts clearly

Collaborative team player with strong interpersonal skills

Adaptable and resourceful in a fast-paced environment

Curious mindset, always looking for opportunities to improve processes

What We Offer:

Comprehensive training and support network Unlimited career development opportunities Financial performance rewards Opportunities to travel both within the UK and internationally (Marbella, Ibiza, Cotswolds, Isle of Skye) Participation in charity events, including charity walks and skydiving A chance to work with an award-winning, high-performing team

Are you ready to become part of something special?

This is not the role for someone who is just looking for a salary, this is an opportunity to become an integral part of a growing business and contribute to our exciting journey. If you're driven, enthusiastic, and ready to deliver results, we want to hear from you!

Job Types:

Full-time, Permanent

Pay:

20,000.00-50,000.00 per year

(Depending on experience)

Additional pay:

Bonus scheme Commission pay Performance bonus

Benefits:

Enhanced holiday allowance Bereavement leave Company pension Discounted or free food Employee mentoring programme Free on-site parking Gym membership Health & wellbeing programme Private medical insurance

Schedule:

8 hour shift Day shift Monday to Friday No weekends

Experience:

Salesforce: 2 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location:

In person

Job Type: Full-time

Pay: 20,000.00-50,000.00 per year

Benefits:

Additional leave Company pension Discounted or free food Employee mentoring programme Gym membership On-site parking Private medical insurance
Work Location: In person