Job Description

Crowne Plaza - Bar TenderAbout UsAndras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Cafxc3xa9 Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.What is the job?When attending events at a hotel, a key part of our guests' experience is the bar service. Is there anyone more welcoming than a smiling bartender? As the friendly face of our hotel bars, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences.Hours20 and 30 HoursWhat we offer:Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friendsHealth Care Cash PlanDiamond membership of Kingsbridge Hospital GroupEnhanced Pension SchemeEnhanced Maternity PayEnhanced Paternity PayCycle to workRecruit a friend schemeEmployee Appreciation and Social EventsEmployee of the Month Awardxc2xa320 for completion of FLOW trainingIncreased Annual leave with serviceDiscount at Bodyscape - Employee rate and family and friend rateCyrospa discount rate at BodyscapeCommunication and advice on Health and WellbeingAndras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels GroupWork for globally renowned Hotel BrandsReward Club Incentive SchemeHotel Incentive schemeAbout the roleYour day to dayCreating a warm and welcome to everyone and setting the tone for each guest's experiencePrepare and serve drinks to high standards, and highlight promotions to guestsWork with your Food & Beverage colleagues to offer a seamless food serviceSet up your bar - stock up on all the supplies you'll need, manage your inventory and make sure all your equipment worksChange beer barrelsLook after your bar - keep it clean and tidy and make sure the alcohol is always secureHandle cash and credit transactionsLook smart - wear your uniform with prideBe ready to jump into other ad-hoc duties when your colleagues need your helpSupport any / all bars within the hotel when business requiresAlways follow safety proceduresHow do I deliver this?We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all Crowne Plaza hotels.Crowne Plaza hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guestsTrue Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stayTrue Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needsTrue Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerThere's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.About the companyWe are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.Required Criteria

• Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required
• Experienced - 1 year experience working in a bar.
• Articulate - a great communicator, you'll be warm, welcoming, and easy to talk to
• Literate - you'll need a good grasp of reading, writing and basic maths
• Flexible - night, weekend and holiday shifts are all part of the job

• Formal bartending training

Andras Hotels