Job Description

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About this Position

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What youll do

You will be responsible for delivery creation, modification, and monitoring delivery note correctness, automation jobs with links to Warehouse Management Systems. Assess current delivery processes, identify areas for improvement, and develop strategies to enhance project execution. Provide ongoing support and guidance to internal teams, troubleshooting delivery issues, and providing recommendations for improvement via Service Cloud cases. Create and maintain documentation, templates, and resources to support delivery processes and enablement activities. Act as a subject matter expert and provide guidance on customer queries and challenges. Support continuous improvement initiatives. Comply with Henkel Corporate Standards.

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What makes you a good fit

Previous experience within a customer service, logistics, or transport role. Excellent in problem solving, is solution orientated and has good influencing skills. Proactive, target driven, self-motivated and able to use own initiative. Precise, accurate administration skills. A customer focused attitude with excellent communication skills. Good level of SAP, Salesforce and MS office (Excel/PowerPoint/Word) are desirable skills. Ability to withstand pressure and work to tight deadlines. Team player

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Some perks of joining Henkel

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Performance bonus / incentives Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary Annual Leave: 27 days plus 8 Bank Holidays Celebration vouchers

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.