Job Description

WHO ARE WE

Nestled in the heart of London's prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world-class dining, and exceptional service.


Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY, our state-of-the-art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments.


At Pan Pacific London, luxury meets excellence and we invite you to be part of it.

ABOUT YOU

We're on the looking for a passionate and guest-focused Culinary Operations Coordinator to become a valued part of our outstanding Culinary team at Pan Pacific London.


You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity.


If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

JOB SUMMARY

The Culinary Operations Coordinator provides essential administrative, operational, and organisational support to the Executive Chef and the wider kitchen brigade. This role ensures the smooth running of all culinary office functions, supports new menu development, manages key business processes, and acts as a central point of coordination for systems, orders, compliance, communication, and planning. Your responsibilities will include, but are not limited to:

Manage the culinary office, acting as the central point of contact for internal and external communication. Oversee daily and weekly ordering across all kitchen sections. Produce and maintain weekly rota for the culinary team. Coordinate menu tasting logistics, documentation, and communication across departments Assist with weekly and monthly financial submissions (purchasing reports, forecasts etc.). Support the Executive Chef with strategic culinary projects and operational improvements. Help coordinate events, VIP visits, training days, and cross-departmental communication.

YOUR BENEFITS WORKING AS A CULINARY OPERATIONS COORDINATOR AT PAN PACIFIC LONDON

As a company, we take pride in our close-knit culture, commitment to development, and focus on wellbeing. Here's what we offer:


Access to Mental Health First Aiders

An extra day off to celebrate your birthday

Cycle to Work Scheme

Employee Referral Scheme

Season Ticket Loan

Enhanced Maternity and Paternity Policies

Eye Care Voucher Scheme

Social and Employee Wellness Activities

Employee Assistance Programme, including 24/7 virtual GP and financial advisors

Two hotel-wide social events per year, plus additional team gatherings

Flexible Work Policy

Complimentary dry cleaning for uniforms and work attire

Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year

Guest Experience Programme

50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London

30% Discount on internal spa treatments

30% Discount on Food & Beverage across Pan Pacific Hotel Group properties

Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group

Complimentary meals prepared daily by our chefs

Two fully paid Study Days per year (in addition to annual leave)

Two fully paid Volunteer Days per year (in addition to annual leave)

Career Progression, we're committed to coaching and supporting your internal development within Pan Pacific Hotels Group

Additional perks through YuLife

Dedicated discounts with local eateries

ABOUT PAN PACIFIC HOTELS GROUP

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe--including seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.

Join Our Family in the Heart of the City

Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including:


Hotel of the Year - Group (2023) | Catey Awards

Hotel of the Year - London (2022/2023) | AA Hospitality Awards

Forbes Five-Star Rating | 2022/2023

Forbes Five-Star Rating | 2023/2024

Forbes Five-Star Rating | 2024/2025

Forbes Four-Star Rating - SENSORY Wellbeing | 2023/2024

Forbes Four-Star Rating - SENSORY Wellbeing | 2024/2025

Please note:

All applicants for the role of Culinary Operations Coordinator must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage.




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