Job Description

Calex is a specialist training and consultancy organisation working in partnership with several market-leading automotive manufacturers. We are currently seeking to recruit a CUPRA Training Programme Administrator to join the team at the Volkswagen National Learning Centre in Milton Keynes.

The successful candidate will support the CUPRA Mentor with supporting the CUPRA retail network to achieve certification. Candidates should ideally have experience in a customer centric environment and a learning & development background. You will be responsible for all programme logistics and communications between CUPRA Specialists, the CUPRA Mentor and CUPRA Business Partners. Controlling databases and compiling reports will enable CUPRA Specialists to progress through their pathway and certification.

This is an exciting opportunity to join one of the most successful and innovative automotive organisations in an important role which will help drive current and future success of the National Learning Centre's retail training programmes.

We are looking for an individual that is:

Collaborative and inspiring, and can work towards a common vision with a can-do attitude

Flexible and adaptable and can demonstrate willingness to consider, adapt and adopt new approaches

Accountable and reliable, with the ability to communicate clearly and effectively about progress and challenges

Open and honest, with the ability to adjust communication style according to individual's preferences

Able to engage, inspire and motivate our learners and team members

Key Responsibilities

Logistics and communication with all participants and necessary stakeholder for the preparation and execution of the certification

Coordination of assessment, virtual classroom and LMS scheduling

Writing and sending communications to the business

Elaboration of individual assessment reports with strengths, areas to improve and general comments per candidate

Reporting of learning progress against timed learning activities

Realisation of Mystery Lead contact in the two months prior to the certification date

Revision of all necessary documentation from the Audit prior to the certification date

Execution of all modules of the certification on the day / days of certification as agreed with the market

Participation in assessing as required

Maintaining learner audits on the LMS

Delivery of all individual reports to the necessary stakeholders (Training responsible, candidate, field force, Sales Manager)

About You

Focused on delivering objectives and targets

Exceptional customer service

People coordination

Excellent Time Management

Excellent problem solving/decision making skills

Clear proactive approach to planning

Possess a fantastic attention to detail

Assumes responsibility and accountability

A proficient user of Microsoft Office, particularly Word, PowerPoint, Excel and Adobe Connect

A completer-finisher who can take tasks and projects on and see them through to successful outcome

Experience of using a Learning Management system (preferred)

Maintain a professional manner at all times

Have a Pro-active 'Can-do' attitude

A confident communicator who can create and maintain engagement with multiple stakeholders at different levels

Have at least five years in competence-based observation

Have at least two years' experience in automotive sales based assessment centres

Native speaker from the country in which they will work

Are based in the country for whom they will execute the certification process

Have profiles related to HR and / or psychology

Have advanced English skills for communication with CUPRA HQ as required.

Conduct all communication with market, CUPRA Masters, Dealer Principles etc. in the national language

Experience working within the manufacturing or automotive industry

A genuine interest and passion for the automotive industry, keeping abreast of developments both within the VWG brands and its competitors

Experience of working in learning departments with a focus on achieving set qualification standards and targets

An understanding of assessment tools and their links to learning & development

Our Calex Core Values

We are looking for an individual who aligns with our company core values:

Caring & Supportive

Open & Honest

Welcoming & Inclusive

Collaborative & Inspiring

Enjoyable & Rewarding

Flexible & Adaptable

Accountable & Reliable

Healthy & Sustainable

If, like us, you strongly believe in learning that impacts personal and business performance, we'd love to hear from you.

To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role.

Salary & Benefits:

Up to 17,500 based on 20 hours weekly (pro rata) dependent on experience, plus car allowance of 164.25 per month. 25 Days (pro rata) Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract:

Fixed term / Part Time

Working Hours:

Monday to Friday / 20 hours per week

Place of Work:

VWG National Learning Centre, Wymbush, Milton Keynes.

We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change. There will also be times when it may be necessary to work from alternative locations, e.g. VWG facilities and retailers, and other sites as necessary to perform the role.

Pre-employment Checks:

Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment:

The successful candidate will be employed by Calex UK (www.calexuk.com).

Visa Sponsorship:

Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.

Closing date: Sunday 15 June 2025

Unfortunately, we cannot respond to everyone. If you have not heard back from us with 14 days your application will not have been successful

Stage 1 interviews shall be conducted via Teams on Wednesday 18 June.

Successful candidates shall be invited to attend a stage 2 face-to-face interview (MK8 8DF) on Tuesday 24 June.

Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: Up to 17,500.00 per year

Expected hours: 20 per week

Benefits:

Canteen Company pension Employee discount Free parking Health & wellbeing programme On-site parking Work from home
Schedule:

Monday to Friday
Ability to commute/relocate:

Milton Keynes MK8 8DF: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work Location: In person