Job Description

Summary

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About the position:

This position is Non-appropriated Fund (NAF) and is located at Lodging, RAF Mildenhall, United Kingdom.

The purpose of this position is to perform a variety of cleaning tasks associated with lodging operations.


Must be able to complete a pre-employment physical examination. Frequently lift and carry objects weighing up to 40 pounds and occasionally weighing over 50 pounds.

STANDING REGISTER ANNOUNCEMENT: Applications will be reviewed, and referrals made every 7 days.

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Distributes and balances workload among employees. Observes work in progress, production, adherence to quality and safety standards. Instructs and trains new employees. Elevates unresolved employee complaints or operational issues to supervisor. Provides input on performance, progress, and disciplinary problems. Reports all repair and maintenance requirements according to established policy. Reports all safety violations to immediate supervisor. Updates computer database with room status, occupancy, check-outs and reports on housekeeping area. Ensures adequate stock of cleaning materials and equipment required to do the work. Assists custodial worker in selecting and using cleaning agents safely and cost effectively and instructs them in planning sequence of work. Performs custodial worker duties as time permits or as assigned by supervisor. Cleans guest rooms, storerooms, corridors, stairways, facilities and other areas. Scrubs, strips, waxes, and polishes floors using heavy (industrial-type) powered scrubbers and buffers. Washes walls, using powered wall washing machine. Vacuum cleans rugs, using heavy (industrial-type) vacuum cleaners. Adjusts, cleans, and oils these machines, and changes brushers, rollers, buffers, and other attachments on them. Washes and replaces venetian blinds and washers ceiling fixtures and room partitions, using ladders and scaffolds. Moves heavy furniture, supplies and equipment. Collects soiled linen and replaces with clean linen. Performs other related duties as assigned.


If interested in this position, please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12785102

Requirements

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Conditions of employment

This position requires the incumbent to complete a background investigation with favorable results. This position requires the incumbent to complete a pre-employment physical with favorable results. This position may be subject to shift work: evenings, nights, weekends and Holidays. This position requires the incumbent to have a valid driver's license. This position is open to applicants on PCS orders to the UK (military or civilian) or hold a current UK Work Visa.
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Qualifications

Who May Apply: Open to everyone.

Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date

,

09/15/2025

The area of consideration for this vacancy announcement:

Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Mildenhall, United Kingdom (UK), or will do so within the next 30 days. Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces. Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK. Applicants cannot be 'ordinarily resident'. A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'. In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.




Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Ability to lead 3 or more custodial workers to accomplish housekeeping assignments. Must have functional experience and demonstrated knowledge of facility/equipment in housekeeping and the ability to build teams and work with others. Must have experience in the proper use of cleaning and sanitizing solutions. Must be able to clean and make adjustments to powered cleaning equipment. Must be able to perform the full range of cleaning duties. Must be able to plan, coordinate, and time sequence steps needed to meet time constraints of work assignments. Experience and knowledge must have been gained either in a military lodging program or commercial hotel/motel. Must be able to follow oral or written instructions and speak English. Must be physically able to frequently lift and carry objects weighing up to 40 pounds and occasionally lift and carry objects weighing over 50 pounds. Must be able to satisfactorily complete a pre-employment physical. Must be able to continuously stand, bend, stoop, and reach for long periods of time.
You will be evaluated on the basis of your suitability and fitness for the position.
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Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.


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Additional information

The Hiring Agency will review applications and applicants, if eligible, referred every 7 days Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Multiple positions may also be filled from this job opportunity announcement. This vacancy may close sooner than the date advertised if all positions become filled. Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest. LQA is not authorized. Post Allowance is authorized for Regular Full Time employment category. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. A career with the AF provides a comprehensive benefits package. As an employee, you and your family will have access to a range of benefits that are designed to make your career very rewarding. Benefits include Annual & Sick Leave, 401k etc (Link provided below within Benefits Section)


Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.


Benefits
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Review our benefits

How you will be evaluated

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You will be evaluated for this job based on how well you meet the qualifications above.


You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.



You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.



To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Required Documents

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The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.).

The below documents are required and must be submitted with your application:

PCS Orders or UK Work Visa (for UK Work Visa please upload Share Code obtained through UK.GOV) Resume




Your resume may be submitted in any format and

must

support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License PCS Orders or UK Work Visa (for UK Work Visa please upload Share Code obtained through UK.GOV) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript




As described above, your

complete

application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE:

Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

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To apply for this position, you must complete the online questionnaire and submit the documentation specified in the

Required Documents

section above.



The complete application package must be submitted by 11:59 PM (EST) on 09/15/2025 to receive consideration.



To begin, click

Apply

to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.



Follow the prompts to

select your resume and/or other supporting documents

to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.



After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.



You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.



It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.



Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .



To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .






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Agency contact information

Mildenhall NAF HR Office
Email
100fss.hrostaff@us.af.mil
Address
Mildenhall Sustainment Services Flight

100 FSS/FSCN

OPC 37 Box 4

APO AE, AE 09459-9001

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Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Overview

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Accepting applications
Open & closing dates
08/15/2025 to 09/15/2025
Salary
$19.37 to - $22.60 per hour
NAF pay setting rules apply.


Pay scale & grade
NL 2
Location
FEW vacancies in the following location:
Mildenhall, United Kingdom
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - Guaranteed 35 hours, may work up to 40 Hours per week.
Service
Competitive
Promotion potential
None
Job family (Series)
3566 Custodial Working Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Suitability/Fitness Financial disclosure
No
Bargaining unit status
No
Announcement number
25-9GFSV954828
Control number
843494400