Job Description

Join F One Technologies and take your sales career to the next level with an award-winning telecoms and IT provider.

Are you ready to step into a fast paced sales role where you can develop your skills, earn strong commissions, and work with a friendly, ambitious team? At F One Technologies, we deliver business phone systems, IT solutions, mobile services and cyber essentials to companies across the UK, and we are now looking for a full-time, Customer Account Director to join us at our Southampton head office.

Why Join F One?

Competitive salary of 30k - 35k per year based on experience, plus commission on every deal Great perks including 25 days holiday plus bank holidays, team trips abroad, life and critical illness cover, and monthly luxury incentives Clear progression pathways and ongoing training to support your development A Monday to Friday schedule with your weekends free Easy access to our Southampton office with free parking

The Role: Customer Account Director

This is a customer focused sales role that blends reactive work with proactive outbound activity. You will handle incoming customer requests while running targeted campaigns that promote our core services including mobile, business fibre broadband, WhatsApp for Business, CRM integration and IT solutions.

Internal Sales Responsibilities

Around 20 to 25 percent of your time will focus on supporting existing customers with their immediate needs.

Handle inbound customer requests for upgrades, changes or additional services Prepare quotes for small scale add ons such as users, mobile SIMs, WiFi points and software licences Work closely with our provisioning and engineering teams to ensure every upgrade is delivered smoothly Raise chargeable work and keep CRM notes accurate and up to date

Outbound Sales Responsibilities

Approximately 75 to 80 percent of the role will be outbound focused, engaging warm and semi warm customers.

Run targeted campaigns across our full range of services Contact existing customers to explore renewal dates, current providers and service gaps Deliver clear and confident product demonstrations, especially for new or bespoke solutions Identify opportunities and close smaller deals directly, passing larger opportunities to the wider sales team Follow every sale through to completion to ensure the customer has a seamless experience

Collaboration and Communication

Act as the link between Sales and Provisioning to make sure solutions are delivered exactly as promised Track all opportunities accurately within Zoho CRM Share insights and feedback from campaigns to help improve performance

What We're Looking For

Proven B2B sales experience, ideally within telecoms, IT or SaaS Strong communication and presentation skills for delivering demos Good CRM knowledge, with Zoho experience being a bonus Great attention to detail and strong commercial awareness A proactive, target driven approach with the confidence to manage your own pipeline

Take the Leap

If you are ambitious, confident and ready to grow your career in a fast paced tech environment, we would love to meet you. Join F One and be part of a team that is driven, supportive and committed to delivering exceptional results.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Canteen Casual dress Company events Company pension Discounted or free food Free parking Life insurance On-site parking
Work Location: In person