Customer Account Manager

Norwich, ENG, GB, United Kingdom

Job Description

At GNAW, we make great quality, premium chocolate, have impeccable ethical sourcing & sustainability credential, and are launching even more fantastic product innovation to delight our customers and consumers.

We are a professional chocolate manufacturing business, are very much in the growth phase of our brand journey and are looking to expand our sales team by introducing a new Customer Account Manager to help drive our revenue growth.

This role is all about getting more of our products into more customers, and will involve the active management of existing customer accounts, as well as prospecting for new opportunities within specific channels and routes to market.

For this role, you will need to have ast least 2-3 years experience working within a B2B sales/ commercial/B2B team. Experience within the FMCG or confectionary sector is desirable, but not a pre-requisite. You will be fearless, resilient and focus, and have a strong 'can do' attitude to get things done. Attention to detail is a must, and you will use this to both develop your existing customer base by implementing winning customer plans and to build your prospect pipeline to win new business too.

Understanding and anticipating the needs of your customer is super important, and you will translate this insight into sound business plans to drive growth, so you will be a good listener with solid questioning skills to uncover hidden needs. You will be educated to degree standard or equivalent experience, be well organised, numerate and have the potential/ability to build a commercial business proposal considering the core elements of the P&L.

This role is office based in Norwich, but you will need to travel to meet customers or attend specific trade shows as required, so a drivers licence is required.

Passionate about sales and love chocolate? This might just be the opportunity for you!

Salary: 30,000 - 35,000 per annum dependant upon experience

Employee benefits include a bonus scheme, additional birthday leave, employee discounts, free on-site parking, and of course an abundance of chocolate!

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Additional leave Company pension Employee discount Free parking On-site parking
Education:

Bachelor's (preferred)
Experience:

B2B sales: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3445349
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Norwich, ENG, GB, United Kingdom
  • Education
    Not mentioned