Job Description

We are looking to recruit a full time Customer Accounts Administrator to join our small close knit office team based in Dolton Winkleigh. The successful candidate will assist with various accounting tasks including strong customer relationships, reconciling accounts and processing orders. The candidate will also be required to undertake administrative duties such as maintaining records, filing, answering and directing phone calls.

About us

At Excel Agri Ltd we specialise in ruminant nutrition, providing support to farmers in the South West as well as supplying quality compounds, blends, straights & other associated products. Maintaining a high standard in both the products that we supply and the service we provide is the core of our business.

Main Duties and Responsibilities:

Taking incoming calls and customer service inquiries, maintaining a high standard Processing orders Generating sales and new customers Working on Xero accounts Chase/manage customer accounts via phone & email (credit control). Ensure invoices are paid within agreed terms. Process reminder letters and monthly statements. Build and maintain strong customer relationships. Reporting Provide copies of invoices and statements on request from Customers Reconcile customer accounts and allocate cash where applicable Updating customer records (ensuring data accuracy)
Other tasks may be required as directed by line manager.

Person Specification

Good organisational and communication skills. Keen eye for detail and the ability the work within deadlines Strong IT skills and be able to use Excel Able to manage changing priorities in a fast moving environment. Work well within a team, as well as independently Excellent communication skills - Both written and verbal Maintain a high level of confidentiality - Ensure discretion when handling sensitive information and following GDPR and security procedures. Experience with using Xero accounting systems (Desirable) Good knowledge of Agricultural products (Desirable)
Qualifications

5 GSCE's (C and above) or equivalent qualification Level 2 AAT accounts qualification or working towards qualification
Job Type: Full-time

Benefits:

Company pension Free parking On-site parking
Work Location: In person