Customer Accounts Assistant Job in Survival Systems International

Customer Accounts Assistant

Great Yarmouth, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/survival-systems-international

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Job Description

Are you ready to dive into a fast-paced, purpose-driven role in the maritime and offshore industry? We're looking for a proactive and detail-oriented customer account assistant to join our operations team and help us deliver exceptional service to our clients around the world.

What You'll Do

As our customer account assistant, you'll be supporting the Customer Account Coordinators to plan and deliver shipping and oil and gas scopes--ensuring everything runs smoothly from start to finish. You'll work closely with technicians, customers, and internal teams to coordinate logistics, safety, documentation, and follow-up.

Supporting the service team to plan service scopes for offshore and maritime projects

Assisting with the coordination of travel, accommodation, equipment, and documentation

Assisting the service team with administrative tasks to support the planning and delivery of work scopes

Ensuring safety procedures and PPE are in place

Assisting the Customer Account Coordinators to compile reports and help with data collection for invoicing

Identifying new opportunities and supporting continuous improvement

What You'll Bring

Strong organisational and communication skills

A proactive, solutions-focused mindset

Experience in logistics, coordination, or maritime/offshore sectors (preferred)

A team player attitude with a customer-first approach

What We Offer

25 days holiday + bank holidays and birthday day

Company pension scheme

Full training and mentorship

Opportunities for career progression to a Customer Account Coordinator

Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Benefits:

Additional leave Company pension Free flu jabs Health & wellbeing programme Life insurance On-site parking Sick pay
Work Location: In person

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