Job Description

Description

We are looking to recruit an Customer Accounts Supervisor to join our Finance Team. This is an exciting role in the business and will give the successful candidate the opportunity to learn and achieve personal growth within a fast paced business.

What's the opportunity?

The Customer Accounts Supervisor will support the Finance team through the management of a team of 4 Customer Accounts Assistants. The collective responsibility of the Customer Accounts Team is to have oversight of the customer accounts of all stores to ensure financial information related to both the customer ledgers and end of day banking is complete and accurate.



The Customer Accounts Supervisor will be responsible for allocating work within the team, review of the output of their work, regular reporting to the Financial Controller and Finance Director and completion of tasks including daily branch receipt bank reconciliations and management of day to day Finance House activities.

What does the role involve?

Oversight of the team responsible for the daily review of the customer accounts for all stores. Review of the output the team's work, including review of the proposed adjustments required to individual accounts. Liaising directly with retail and distribution colleagues to assist in the performance of duties. Performance of daily branch receipt bank reconciliations. Regular reporting to the Financial Controller and Finance Director. Management of day to day Finance House activities, including management of rate cards and remittance reconciliations. Support in review of customer refund activity. Support the wider finance team with ad-hoc duties as required. Maintain accurate and organised financial records and documentation.

Who are we looking for?

Professional demeanour and positive approach to resolving issues. Willingness to adapt to changing priorities during the contract period. Previous experience working in Finance administration / credit control roles. Previous experience of managing teams. Experience of working with ERP systems such as MS Business Central. Proficient with Microsoft Excel and other MS Office applications. High level of accuracy and attention to detail. Ability to manage workload and meet deadlines in a fast-paced environment. Strong communication and problem-solving skills. Experience with high-volume transaction environments. Proactive and organised with strong time-management skills. Strong written and verbal communication skills. Personable and experienced Reliable and flexible.

What's in it for you?

33 days holidays including bank holidays Employee benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression Long service awards Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Virtual GP - Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance

About ScS

We are one of the UK's leading sofa specialists, and you can find us on numerous retail parks all over the country.

We have over 100 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus helping customers to create the home they'll love and that's where you come in...



At ScS, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success.


We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.


If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference.

Our hiring process

Stage 1:

Applied

Stage 2:

Review

Stage 3:

Interview

Stage 4:

Hired