Customer Advisor

Eastbourne, ENG, GB, United Kingdom

Job Description

Job Summary


We are looking for a friendly, organised, and efficient Customer Advisor to join our busy car garage team. The ideal candidate will be the first point of contact for customers, responsible for booking vehicles in for repairs, providing regular updates for customers, and managing invoicing and payments.

Responsibilities



Handle incoming calls with professionalism and excellent phone etiquette Enter New customer details onto computer systems Prepare job packs, ready for customer arrival Carry out customer progress telephone updates Organise collection and deliveries of customers vehicles Carry out customer bookings Carry out basic reporting to work providers and management Liaise with workshop for customer repair updates Generate invoices for payment Support other administrative functions as needed, including typing correspondence and clerical duties

Requirements



Previous experience in a customer-facing or administrative role Strong communication and interpersonal skills Strong organisational skills with the ability to manage multiple tasks simultaneously Good computer skills with attention to detail for data entry tasks A proactive and team oriented attitude
If you are a motivated individual with a passion for customer service and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: From 28,000.00 per year

Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: Customer Advisor

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Job Detail

  • Job Id
    JD3508240
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Eastbourne, ENG, GB, United Kingdom
  • Education
    Not mentioned