Job Description

Customer Advisor (Forecourt Attendant)
Up to 12.60 per hour & Benefits Part-time permanent position working 12 hours per week. Shifts will be Monday, Wednesday, Friday and Sunday 9.00am - 12.00pm with a degree of flexibility required.
SPAR Ballygowan, 2 Saintfield Road, Ballygowan, County Down.
*CANDIDATES MUST BE OVER THE AGE OF 18 TO WORK ON THE FORECOURT
Who are we?
Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.
We are an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
We are famous for our fresh local produce, so we'd love to hear from people who have a passion for fresh food, and can help us ensure first class quality, safety and availability across all areas of our retail store.
A look into the role
At Henderson Group, we believe that our customers deserve more than just 'good service' but an amazing shopping experience that they will remember. First impressions count, from driving onto an excellent well-equipped forecourt to entering a great store with engaging staff.
As Customer Advisor (Forecourt) you will be required to;

• Comply with health and safety regulations.

• Deliver first class customer service outside on the forecourt.

• Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
• Complete other duties as required for the role.

Skills for Success

• The ability to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• A positive attitude and a love for people.
• An eye for detail, ensuring that excellent standards are maintained on the forecourt.

• The ability to prioritise to ensure everything you do is right for our customers.

• Candidates must be over the age of 18 to work on the forecourt.

Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working hours
Up to 12.60 per hour & Benefits
Part-time permanent position working 12 hours per week. Shifts will be Monday, Wednesday, Friday and Sunday 9.00am - 12.00pm with a degree of flexibility required.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.
Completed applications must be submitted online by midnight on Sunday 10th August 2025.
*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.