Job Description

We are recruiting for a Customer Advisor at Huddersfield Leisure Centre.

Exact rota for this post will not be available until interview stage, however it will be 37 hours per week on a two week rota that includes earlies (6:00am), lates (11:00pm) and alternate weekends. There may also be other contracted posts and casual agreements available that we will consider on the day.

Interviews will take place on Monday 4th August, with details to follow for those who meet the criteria.

Kirklees Active Leisure (KAL) is one of the most progressive Leisure Trusts in the UK and we're very proud of our achievements!

We're continually developing ourselves and we invest heavily in our product and facilities to provide the best possible experience we can for our customers.

We have over 3 million visits per year with an annual turnover more than 15m, with over 26,000 members and over 7,000 people on swimming lessons.

Benefits of Customer Advisor role

26 days annual leave + 8.5 public holidays, with 5 further days added after 5 years' service with KAL Staff & family discounted membership Good quality pension Wide range of career opportunities

Requirements of Customer Advisor

Work/volunteer experience within a customer facing environment The ability to consistently deliver exceptional customer service Excellent communication skills

Responsibilities of Customer Advisor

Taking part in all relevant sales activity Cash handling Basic IT skills

We need to make you aware that anyone who is still in compulsory education (last Friday in June in the school year in which someone reaches their 16th birthday) that there are some restrictions in place per this guide here , as such these roles may not be suitable.

This advert may close earlier than advertised should we receive a high volume of applicants.

Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Free fitness classes Gym membership Health & wellbeing programme On-site gym Sick pay Store discount
Application question(s):

Do you currently work for KAL? Have you previously worked for KAL? We need to make you aware that anyone who is still in compulsory education (last Friday in June in the school year in which someone reaches their 16th birthday) that there are some restrictions in place per this guide here , as such these roles may not be suitable. PLEASE CONFIRM THAT YOU HAVE COMPLETED COMPULSORY EDUCATION You must be able to give evidence of 6 months' work experience or volunteering in a customer facing capacity and demonstrate an understanding of transferrable skills. Please complete this box to be considered for the next stage:
Experience:

Customer Service (Customer Facing): 1 year (required)
Work Location: In person

Reference ID: HLC CA