Customer Advisor
Job Description
Customer Assistant
Huddersfield
24,000
A very exciting opportunity has arisen for a Claims Assistant to join a personal injury law firm. This is an amazing opportunity for someone who is looking to progress their career.
Main Duties:
- Receive inbound claim enquiries via telephone
- Handle inbound and outbound customer calls
- Accurately obtain and update the case management system with all relevant customer and claim detail
- Assess the potential success of the claim
- Effectively identify the most appropriate protocol to begin the claim
- To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
- Pro-actively communicating with our customer's to assist them in beginning their claim
- Assist the Fee Earner's with tasks as required
Skills Required:
- Minimum of 5 GCSE's - Maths and English are essential
- Experience of working within a fast paced customer centric environment is desirable
- Experience and knowledge of personal injury claims is desirable
- Experience and knowledge of handling customer telephone calls is essential
If you have experience working within a Claims Advisor or Customer Service role and are interested in this position please apply ASAP!
Job Types: Full-time, Permanent
Pay: 24,000.00 per year
Work Location: In person
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Job Detail
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Job IdJD4493474
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationHuddersfield, ENG, GB, United Kingdom
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EducationNot mentioned