Job Description

Overview

Competitive Salary + Career Progression

Join a Team That Keeps the UK Moving

Make Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. At

Enterprise Mobility

, we operate one of the UK's most diverse and dynamic vehicle fleets. Now, we're looking for a motivated and customer-focused

Customer Assistance Representative

to join our

Flex-E-Rent team in Uxbridge

.

Why Join Us?

Structured Career Development

- Clear training roadmap with a 1,000 salary increase upon completion

Fast-Track Progression

- Promotion to Senior Customer Assistance Representative within 10-12 months

Leadership Opportunities

- Access to our development programme and future management roles

Work-Life Balance

- Monday to Friday schedule, no weekend shifts

Generous Leave

- 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!

Comprehensive Benefits

- Including pension, life assurance, access to same day virtual private GP appointments & more!

Employee Perks

- Discounts on car hire, Cycle to Work scheme, paid volunteer days

What Division Will I Be Working In?

Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.
To help understand and find out more about our Flex-E-Rent division of Enterprise Mobility, please visit: Commercial Vehicle Hire | Enterprise Flex-E-Rent (flexerent.co.uk)

Location

Enterprise Flex-E-Rent, West London Industrial Park, Iver Ln, Cowley, Uxbridge UB8 2JG

Responsibilities

What You'll Be Doing

Delivering exceptional customer service in person, by phone, and via email Managing vehicle bookings and fleet systems Building strong customer relationships and supporting account management Handling administration, problem-solving, and operational tasks Helping the business grow by giving you the chance to boost income and cut costs Working both independently and as part of a fast paced high-performing team

Qualifications

What We're Looking For

Strong communication and customer care skills A flexible approach to work Experience handling enquiries via email, phone, and face-to-face No Driving Licence is required for this role - Just the ability to commute to and from the office Business-level IT skills (Excel, Outlook, etc.) * Ability to pass a security check (criminality, financial, and employment references)