Job Description

Reference

: CBC25058A

Salary details:

12.85 to 13.05 per hour

Job term:

permanent

Appointment type:

part time

Hours:

416 annualised hours (equates to approximately 8 hours per week)

Location:

The Winding Wheel Theatre

Department:

Cultural services

We are looking for a well presented and flexible Customer Assistant to join our existing team as soon as possible

Our front of house teams welcome thousands of customers to our venues regularly. We work as a team to cover different tasks and events, you could be selling programmes and merchandise for a theatre performance one shift and offering a first-class bar service for another. This is a varied job, but the key purpose is to ensure everyone visiting the theatre has the best possible experience.

There's a blend of welcoming and directing customers with customer service and salesmanship - and not just the traditional ice-cream and programmes! Between us, we are also responsible for sales at the bar and merchandise.

The reality of our shifts is that they are extremely busy just before the show and during the interval. During those busy times, it's a fast-paced job working directly with customers and ensuring they have a great time.

While the show is on and things quieten down, we're busy resetting the bar, restocking our sales points, helping customers, cleaning, and coming up with new ideas for sales initiatives.

Shift patterns include days, evenings, weekends, and bank holidays, therefore it is important that the successful candidate is flexible with availability.

For further information on this job, please see the attached job description or contact Matthew Rimmington via email at matthew.rimmington@chesterfield.gov.uk

Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.

How to apply

Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.

Closing date

: 12 November 2025

Provisional interview date:

25 November 2025

Job Types: Part-time, Permanent

Pay: 12.85-13.05 per hour

Expected hours: No less than 8 per week

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme Life insurance Private dental insurance Private medical insurance
Work Location: In person

Reference ID: CBC25058A