Job Description

MJL is growing its team in its Exeter office, and as such are looking for a new Customer Care Administrator to join.

If you want a job with a company that prioritises employee training and career growth, then join us at MJL. We make sure that there are clear, defined career paths for all our employees, as well as options for learning and paid educational opportunities.

This new role comes at an exciting time, as our Exeter office is due to be redeveloped and redesigned to be more modern and refreshed, meaning you will be working in a brand-new environment that has been designed with its staff in mind.

As a Customer Care Administrator,

your duties will include:

Liaise with site teams, contract managers, commercial department and clients

Be the point of contact between the client and the wider teams

Assisting the buying team - reporting, profit and loss

Assist the health & safety team, with induction paperwork and anything else required

Assist with the procurement and distribution of PPE

Ad hoc office tasks

Experience:

Excellent organisational skills

Professional phone manner, and polite attitude

Friendly manner when talking with and to clients

Enthusiastic and passionate

Knowledge of the industry is preferred but not essential

Previous experience in a similar role preferred

About MJL

MJL is primarily a Groundworks Contractor, based in the southwest of England. Founded back in 2001, the company has grown rapidly over the years, now encompassing a huge fleet of plant equipment and its own developments, ranging from commercial to residential.

With two offices, the headquarters in Scorrier Cornwall and the Exeter office, the company has a broad spectrum of construction sites across the entire region, all at different stages of development.

The MJL Group continues to invest in its staff year-on-year, providing opportunities for further training and education, career pathways and progression.

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Exeter EX6: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer Care: 1 year (required)
Work Location: In person

Reference ID: MJL Customer Care