Customer Care Champion Job in Warranty Solutions Group Ltd.

Customer Care Champion

Newtownards, NIR, GB, United Kingdom

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Job Description

Are you a skilled communicator providing exceptional customer service?

As one of our Customer Care Champions, you will be the first point of contact for our customers.

Warranty Solutions Group is an award-winning car warranty company that delivers top-notch customer service.

Apply now to be part of a team committed to excellence in customer care.

Key Responsibilities:

Outbound Welcome calls

Dealing with inbound calls and filtering to the correct departments

Dealing with customer queries

Some computer-based administration

Communicate effectively with customers to ensure clarity and understanding

Skills/Experience/Knowledge

Experienced in customer service (face to face or office based)

Excellent telephone manner, engaging with customers to ensure a positive experience.

Experience of working with the Microsoft Office suite (Outlook, MS Word, MS Excel)

Effective verbal and written communication skills to interact with customers.

Ability to work under own supervision

Able to take direction

Good sense of humour essential

Team Player

Job Type: Full-time

Pay: 13.00 per hour

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person

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