Customer Care Coordinator

Shaw, United Kingdom

Job Description


As a team, we are passionate about providing excellent customer service. Whether clients are coming to see us for routine Optical care or a spectacle makeover, we go out off our way to create an exceptional patient journey. We are looking for an experienced hosts/customers service assistants who are able to show genuine enthusiasm for providing outstanding care, who is always willing to go the extra mile for our customers, and who has a natural ability to make people feel at ease at the practice - making a special effort for each and every customer, every time. You will be dedicated to providing a first class customer service experience. Remember one exceptional experience can turn our customers into loyal brand advocates. You will be tenacious and determined to help your customers achieve their goals. In many cases, this requires team members to be creative and come up with unique solutions to customer issues. Your skills set will include;

  • Problem Solving
  • Excellent administrator
  • Passionate about styling, fashion and retail
  • Be personable and professional
  • Be interested in progression within the company
  • Have an interest in our frames and products
  • Work well in a small team, prepared to work on your own at times.
If this position appeals to you please contact us for an informal chat. Job Type: Full-time Salary: \xc2\xa317,000.00-\xc2\xa321,000.00 per year Benefits:
  • Employee discount
  • Free parking
  • Store discount
Schedule:
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Bonus scheme
Application question(s):
  • Are you able to work Saturdays 8:45am - 5:15pm?
Experience:
  • Customer service: 3 years (required)
Work Location: In person Application deadline: 10/12/2023

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Job Detail

  • Job Id
    JD3010030
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shaw, United Kingdom
  • Education
    Not mentioned