Job Description

Muller UK & Ireland is wholly owned by Unternehmensgruppe Theo Muller which employs over 31,000 people throughout Europe. In the UK, Muller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Muller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Muller UK & Ireland includes:
Muller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.
Muller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Muller moments for its consumers. It is responsible for major brands like Muller Corner, Mullerlight, Muller Bliss, Muller Rice, FRijj and Muller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.
Customer Category Manager
Location: Market Drayton
Contract Type: Full-time, Permanent
Bring your passion for category growth and data-driven storytelling to Muller.
At Muller, we're proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you'll be at the heart of our commercial strategy-building trusted customer partnerships, unlocking category growth and championing the Muller brand through insight-led thinking.
What You'll Do

• Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online).
• Act as the primary category contact for your customer base, supported by a clear external contact strategy.
• Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights.
• Represent the voice of the customer and category in brand development, acting as a Brand Champion.
• Support a coaching culture, encouraging team development and collaboration.
• Contribute to strategic business processes including SBRs, account planning and JBPs.
• Analyse data to identify trends and opportunities, turning insights into compelling commercial stories.

What You'll Bring

• A bachelor's degree or equivalent experience.
• A confident, articulate and adaptable communication style.
• A positive, can-do mindset with the ability to build strong stakeholder relationships.
• Curiosity and creativity in presenting a compelling vision for growth.
• A keen eye for detail, with the ability to think strategically and challenge the status quo.
• A self-motivated approach and a desire to support both personal and team development.

Desirable experience includes:

• Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury's SIP).
• Presentation and negotiation skills.
• Basic leadership experience and a strong understanding of commercial processes.

What You'll Receive
In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:

• Competitive Salary
• Bonus scheme
• Company car
• Private medical healthcare
• Contributory pension plan
• Life Assurance
• Employee Assistance Programme
• Generous annual leave increasing with service.
• Flexible benefits programme
• In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store

Why Join Muller?
We're a values-led business with a passion for quality, innovation and our people. When you join Muller, you're not just taking a job - you're becoming part of a team that's proud to make products people love.
Ready to shape the future of dairy with us?
Apply now and bring your category expertise to a brand that's built on trust, insight and growth.
Contact Details:
F.A.O. UK Recruitment, Muller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

Skills Required