Job Description

We're delighted to be recruiting for a new Team Manager to join our vibrant Customer Contact Team and we need you!


You'll be based at our Bracknell office where you'll lead, inspire and motivate your team to deliver a great service for our customers. Through performance reviews, upskilling and coaching, your team will not only achieve both their own targets but contribute to Abri meeting our ambitious customer service goals.


We're looking for someone with strong leadership skills who can handle challenging situations.


You will need experience of effectively managing performance and behaviours, a passion for developing people and be confident in using a variety of computer system with multi-tasking across different channels.



For more information, please take a look at the job description below.



INDABRI


Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.


We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?


We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.


More information about Abri and our strategic objectives can be found at

www.abri.co.uk