Job Description

About Infosys BPM Ltd:

Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June, 2018.

Role requirements:

Minimum of 7+ years of experience in CDD/EDD or AML/KYC or Compliance/Quality Assurance specialist roles within banking or financial institutions with minimum of 3 years of experience in process management working with diverse team Solid understanding of AML/KYC regulations and risk-based approaches Experience in handling both retail and business customers. Proficient excel skills and professional email writing ability to communicate clearly with customers and internal teams. Call handling and customer service experience within a customer due diligence team. Strong communication skills with both customers and internal teams. Strong attention to detail. Hybrid working post completing process certification.
Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Canteen Employee discount Free parking
Work Location: In person