Customer Engagement Manager

Brislington, ENG, GB, United Kingdom

Job Description

Job Summary


As a Telesales Executive you will drive sales growth for Bristol CADCAM by selling dental lab machines, consumables, and software to laboratories across Europe, as well as intraoral scanners and related products to dental practices. This key role combines proactive telesales with customer relationship management, supporting the growth ambitions of Bristol and the wider ALS Group.

Responsibilities



Sell Bristol CADCAM products to dental laboratories and dentists

Make regular outbound calls to existing and potential customers to promote our products and service.

Build and maintain strong client relationships, delivering excellent customer service.

Meet and exceed monthly and quarterly sales targets for both lab and scanner sales.

Work with other departments, such as Marketing to create outbound telesales campaigns to generate new leads and opportunities.

Follow up on inbound enquiries and marketing leads promptly and professionally.

Maintain accurate and up-to-date records of all customer interactions using the CRM system.

Collaborate well with the Bristol team to ensure the customer needs are met.

Provide feedback on market trends, customer needs, and competitor activities.

Drive your own product education and attend training sessions to continually develop product knowledge and selling techniques.

Qualifications



GCSEs (or equivalent) as a minimum; A-levels or further education preferred.

Sales training or telesales-specific certifications advantageous.

Experience



Some B2B telesales experience would be ideal, especially within a healthcare, dental, or technical products environment.

Skills



Strong sales and negotiation skills, excellent communication skills, ability to build rapport quickly, comfortable making outbound sales calls, strong organisation.

Personal Attributes



Target-driven, resilient, and highly motivated with a growth mindset. Professional, customer focused and a team player with a positive attitude.

Product Knowledge/IT Packages



Microsoft office 365, Microsoft Teams and Sharepoint, Experience with CRM systems, Willingness to develop deep product knowledge in dental products

On target earnings (OTE) of between 45,000 and 50,000

Please send CV and a cover letter explaining briefly why you feel you would be suitable for this role.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Customer Engagement Manager Bristol CadCam

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Job Detail

  • Job Id
    JD3114940
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Brislington, ENG, GB, United Kingdom
  • Education
    Not mentioned