Customer Experience Advisor
London, ENG, GB, United Kingdom
Job Description
We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves on what we do. We connect with our customers and do more for them than they would expect.
Opportunity is offered hybrid at our Stratford, London office (2 days/week in office, 3 days from home)
Your role in our future
You'll provide first level support for all customers via telephone, email and live chat. You'll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more. You'll take ownership of the resolution of the queries, liaising with other teams across Quadient to get this done. * We expect you to keep our CRM updated, follow up on calls and requests quickly and efficiently, ensuring issues are resolved.
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Job Detail
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Job IdJD4297738
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned