Job Description

Grade UE06: 34,132 to 39,355 per annum

CAHSS/Centre for Open Learning

Full-time: 35 hours per week

Open-ended (permanent)

The Opportunity:

We are looking for an experienced, enthusiastic and passionate individual for an exciting new role to coordinate customer experience and events at the Centre for Open Learning. Managing the day-to-day activities in the new Resource Centre and the front-line reception team for Holyrood Campus.


This post is full-time (35 hours per week); We are open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.



The salary for this post is

34,132 to 39,355

per annum.

Your skills and attributes for success:

Focus on outstanding customer service. Strong leadership and communication. Engagement in the student/learner journey and experience.

Click to view a copy of the full

job description

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Application Information

Please ensure you include the following documents in your application:


CV Supporting Statement


Your supporting statement should detail how you meet the essential criteria of the job, and you should include a bullet point to match each essential criterion listed in the job description, to make your application clear.

As a valued member of our team you can expect:

A competitive salary. An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community. Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our

staff benefits page

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Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.


Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our

right to work webpages

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On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

Closing date: 12th May 2025

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.