Job Description

Hours:

Part-Time - 20 hours per week

(Flexible hours within Monday to Friday, 9:00am-5:00pm)

Salary (Pro Rata):

Aged 21 and over: 12.21 per hour (12,698/year equivalent)

Aged 18-20: 10.00 per hour (10,400/year equivalent)

Pay is reviewed annually or upon performance

About the Role:

We are seeking a reliable and organised Customer Liaison & Admin Assistant to support the day-to-day operations of Elev8 Marketing Group and other businesses we manage.

This role is ideal for someone confident on the phone, professional via email, and capable of managing client-facing communication across multiple sectors (marketing, real estate, crypto, and more). You will be based in our Coventry office but may occasionally work remotely under management supervision.

Key Responsibilities:

Answering phone calls, taking client messages, and forwarding to relevant team members

Handling and responding to client emails professionally and promptly

Drafting and sending follow-up queries or updates on behalf of management

Liaising with clients to book appointments, answer basic questions, and log requests

Maintaining client records, follow-ups, and progress notes across all businesses

Supporting management with administrative tasks, scheduling, and daily office duties

Assisting with remote tasks and communication when required

Key Skills & Requirements:

Strong verbal and written communication skills

Confident using email, phone systems, and basic office tools (Word, Excel, etc.)

Friendly, professional, and organised attitude

Ability to work across different industries and brands

Previous admin or customer service experience is preferred but not essential

Willingness to learn and take initiative in a growing business environment

Perks & Progression:

Exposure to multiple industries and brands

Opportunity for increased hours or permanent role

Mentoring from management and marketing professionals

Office-based with occasional remote work flexibility

Job Type: Part-time

Pay: 10,500.00-12,500.00 per year

Expected hours: 20 per week

Additional pay:

Yearly bonus
Benefits:

Bereavement leave Canteen Casual dress Company events Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Coventry CV1 2HN: reliably commute or plan to relocate before starting work (preferred)
Language:

English (preferred)
Work Location: In person

Expected start date: 01/08/2025