Job Description

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Shape the Future. Make an Impact

Are you a skilled project coordinator with a passion for customer success and global collaboration? Bobst Manchester is offering an exciting opportunity to join our Sales Department as a

Customer Projects Engineer

.

About the Role

In this role, you'll help deliver high-performance metalising equipment to emerging markets around the world -- managing complex engineering projects, building strong customer relationships, and driving successful outcomes from order to installation. If you're ready to take the next step in your career and make a global impact, we'd love to hear from you.

What You'll Do

As a

Customer Projects Engineer

, you'll be the bridge between our internal teams and international customers -- managing complex engineering projects from order confirmation through to installation and commissioning. You'll ensure smooth communication, technical coordination, and customer satisfaction across multiple projects.

Key Responsibilities

Coordinate project timelines and specifications -

Work closely with Sales, Engineering, and Production to define project requirements and ensure delivery schedules are aligned across teams and with customer expectations.

Maintain strong customer relationships -

As the primary point of contact throughout the project lifecycle, building trust through clear communication, responsiveness, and proactive updates.

Monitor machine build and installation progress -

Conduct regular shop floor inspections and track milestones to ensure the equipment is built and installed according to plan, resolving any discrepancies swiftly.

Resolve technical issues and support acceptance visits -

Collaborate with internal teams to troubleshoot engineering or supplier challenges and assist with logistics and customer interactions during acceptance testing and virtual meetings.

Track post-installation snag lists and warranty transitions -

Follow up on outstanding issues after commissioning, ensure Field Modification Orders are completed, and maintain communication until the warranty phase is handed over to after-sales.

Identify up-sell opportunities and contribute to process improvement -

Spot potential for additional equipment or services beyond the original scope and share insights to help standardise best practices and improve future project delivery.

What We're Looking For

Excellent communication and organisational skills. Experience in customer-facing and manufacturing environments. Ability to manage multiple projects and stakeholders. Proficiency in Microsoft Office and project management tools. SAP experience. Fluency in Italian or German is a plus. Willingness to travel occasionally.

Why Apply?

Deliver global impact through international engineering projects. Collaborate across Sales, Engineering, and Production teams. Grow your career in a dynamic, customer-focused environment. Be part of a company that values innovation, teamwork, and excellence.

How to Apply

If you're ready to take on this role, please submit your application by

Friday 7

th November 2025.

Join us - and grow with us.

BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale - through innovation and advanced technology. You grow by mastering challenges - in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.

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