Customer Retention & Credit Specialist Job in Storage Giant

Customer Retention & Credit Specialist

Newport, WLS, GB, United Kingdom

https://www.mncjobs.co.uk/company/storage-giant

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Job Description

Join our team at Storage Giant! We're looking for a dedicated Customer Retention & Credit Specialist to work onsite at our head office in Newport. In this dynamic role, you'll engage with customers, resolve overdue accounts, and help retain business by understanding their needs and offering tailored solutions.

Key Responsibilities:

Proactively contact customers with overdue accounts Building strong relationships to retain customer loyalty Collaborating with internal teams to ensure prompt issue resolution Using insights to improve customer retention strategies

Schedule:

37.5 hours per week - Between the hours of:

Monday to Sunday: 08:00 to 21:00

Requirements:

Previous experience in sales and credit control, or a similar role Strong communication and negotiation skills Ability to stay calm and empathetic under pressure Proactive approach with excellent problem-solving abilities Experience working with CRM software is preferred

What We Offer:

Competitive salary and commission structure Supportive and friendly team environment Ongoing training and development opportunities Potential for career growth Free on-site parking

Apply now!

If you have experience in sales, account management or credit control and you're looking for your next opportunity, we'd love to hear from you. Apply today to join the Storage Giant team!

All of our roles require candidates to have the legal right to work in the UK. Please note that Storage Giant does not offer visa sponsorship at this time.

Job Type: Full-time

Pay: 24,375.00-26,000.00 per year

Additional pay:

Commission pay
Benefits:

Company events Employee discount Free parking
Schedule:

Day shift Monday to Friday Weekend availability
Experience:

sales: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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