Customer Sales Advisor Online ( Newcastle Based)

Newcastle upon Tyne, ENG, GB, United Kingdom

Job Description

Location: Newcastle

About guitarguitar:



guitarguitar is the UK's largest guitar retailer and a proud partner of iconic brands like Gibson, Fender, Taylor, and Martin. Established in Scotland in 2004, we're now majority employee-owned, with 6 stunning stores and an industry-leading website driving our success.

About the Role



We're looking for a sales-driven individual to join our team of online experts, connecting with customers via phone, email, and LiveChat. As a Customer Sales Advisor, your primary goal will be to drive sales by inspiring customers with your product knowledge, finding tailored solutions, and providing an exceptional customer experience that builds lasting relationships.

What We're Looking For



If you have a passion for sales and a love for guitars, we want to hear from you. The ideal candidate will:

Be motivated by hitting sales targets and exceeding customer expectations. Have a solid understanding of guitars, musical instruments, and the music industry. Be confident in selling and influencing customers over phone, email, and LiveChat. Possess excellent verbal and written communication skills, with the ability to excite and inspire. Stay proactive in learning about new products to stay ahead in a competitive market. Be a natural problem solver, focused on delivering outstanding solutions.

What We Offer



Employee Ownership Trust (EOT): share in our success through bonuses . Outstanding staff purchase scheme. Performance bonuses. 28 days annual leave, increasing with service. Workplace pension scheme.
Note: Employees become trust beneficiaries after 6 months.

How to Apply

Send your CV and covering letter to jobs@guitarguitar.co.uk with the subject line: "Customer Sales Advisor - ONLINE."

Job Type: Full-time

Pay: 12.21 per hour

Additional pay:

Performance bonus
Benefits:

Company pension Employee discount
Schedule:

Weekend availability
Work Location: In person

Reference ID: OnlineG/N

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Job Detail

  • Job Id
    JD3188212
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Newcastle upon Tyne, ENG, GB, United Kingdom
  • Education
    Not mentioned