Customer Service & Admin/design Assistant Ecommerce Wall Art Brand

New Mills, ENG, GB, United Kingdom

Job Description

Themed.co.uk is a fast-growing eCommerce business that designs, prints, and sells officially licensed wall art and personalised products. We work with many well-known global brands, including Warner Bros (Harry Potter, Batman), Universal Studios (Minions, Jurassic World), Paramount (Paw Patrol, TMNT), Hasbro (Peppa Pig), and over 35 top football clubs such as Manchester United, Liverpool, Arsenal, and Manchester City.

All products are printed on demand at our office and print studio in New Mills and shipped to customers around the world. We are a small, agile team that values collaboration, attention to detail, and a willingness to learn.

The Role


This is a great opportunity to join our team and grow with the business. You'll work closely with the core management team and be involved in a variety of tasks across customer service, order preparation, and admin/design support. The role includes:

Key Responsibilities

Customer Service



Responding to customer enquiries and messages across multiple platforms (Themed.co.uk, Amazon, Etsy, eBay) Providing delivery updates and resolving order issues Representing the business in a professional and helpful manner

Order Personalisation



Using Adobe Photoshop and Illustrator to prepare custom artwork for personalised orders (full training provided) Editing and saving design files ready for print

Returns Handling



Logging and processing returned items received by post

Product Uploading & Admin



Uploading new products to our website and selling channels (Amazon, Etsy, eBay) Supporting with general admin and product tasks as required

Additional Info



No prior experience required - full training will be provided Opportunity to develop design, customer service and eCommerce skills Based in our New Mills office (5-minute walk from New Mills Central station / 8-minute walk from New Mills Newtown) Free on-site parking
Job Types: Full-time, Permanent, Apprenticeship

Pay: From 24,000.00 per year

Benefits:

Casual dress On-site parking
Education:

GCSE or equivalent (preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3526293
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Mills, ENG, GB, United Kingdom
  • Education
    Not mentioned