Customer Service / Administration Advisor

Bedford, ENG, GB, United Kingdom

Job Description

Job Summary


We are seeking a highly organised and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in supporting daily operations by managing administrative tasks efficiently for our online dental training course.

This is a varied and rewarding role where no two days are the same. You'll combine strong administrative abilities with outstanding customer care, acting as a friendly and reliable point of contact for our students while ensuring our internal operations run efficiently.

This position requires proficiency in various office software, excellent phone etiquette, and strong organisational skills to ensure smooth office functioning.

Duties



Provide comprehensive administrative support, including clerical tasks and data entry, maintaining accurate records Handle incoming calls, emails and enquiries with professionalism, warmth, and clarity, especially when liaising with our students Maintain organised online filing systems Coordinate office supplies, inventory and place orders as necessary. Support team members with various administrative projects as required. Solve problems and think on your feet, offering solutions and improvements. Email communication is a large part of the role, the candidate should be able to write clear, well written emails with excellent spelling, grammar and tone Stay flexible and adaptable: core tasks repeat daily, but each day can still bring something new Work independently with a positive, can-do attitude and a willingness to go above and beyond when needed

Experience



Previous experience in an administrative role or similar position is preferred. Strong proficiency in Microsoft Office (Outlook, Excel, Word) operate MO but strong in Excel Good organisational skills with the ability to prioritise tasks effectively. Confident communicator with superb phone etiquette and phone manner Comfortable engaging with students and providing supportive, customer-focused service. Accurate and efficient typing skills

Benefits:



Casual dress Company pension Work from home 2-3 days a week 25 day holidays plus bank holidays

Schedule:



Monday to Friday 9am - 5pm

Language:



English (mandatory) Spoken and written to a high standard

Travel & Office Location:



This role doesn't require regular travel, however applicants should hold a valid UK driving license for occasional post office / supplier visits.

Interview Process



Applications open: 29 December 2025 Closing date: 18 January 2026
If you're reliable, self-motivated, and enjoy a role that balances independent working with being part of a supportive small team -- whether from home or in the office -- we'd love to hear from you.

Job Types: Full-time, Part-time

Pay: 24,000.00-24,500.00 per year

Benefits:

Casual dress Company pension Work from home
Language:

English (required)
Work Location: Hybrid remote in Bedford MK40

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Job Detail

  • Job Id
    JD4442799
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Bedford, ENG, GB, United Kingdom
  • Education
    Not mentioned