4 day working week
7.15am-5.30pm Monday to Thursday
The role of Customer Service Administrator:
Follow up quotations where appropriate
Support the external Sales team
Receive and process Customer orders, schedules and to raise corresponding sales and work orders when appropriate
Analyse and action customer schedules to meet requirements
Respond with Customers' telephone queries on a continuous basis
Advise the Customer of any change that might affect their requirements
Advise the Customer of price changes to existing components where required
The ideal Customer Service Administrator:
Good communication skills and confidence on the phone
Good computer skills and excellent attention to detail
Understanding of Customs (Import/Export) is desirable
Experience of working in a manufacturing/logistics environment is desirable
* Team player with the ability to manage and prioritise tasks and work to tight deadlines
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