Job Description

Would you like to be part of a positive, hardworking team? Do you like your day to have plenty of variety? Do you enjoy customer interaction? Do you have strong admin or customer service experience?

Could this be the ideal role for me?

At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you.

Your role will be office based, assisting with the day to day customer service and office management of the business. You will be speaking to clients daily, gathering feedback and resolving their queries. You will undertake the administrative tasks involved with office, team and clients.

You will also require the following skills and experience:

great attention to detail and accuracy (this is really important); reliable and proactive individual who can be thinking ahead; can work efficiently and under pressure (we are a busy business!) excellent telephone manner; comfortable making phone calls to new clients and existing clients; competent in Word, Excel and Email; need to have arithmetic/maths skills for our rota scheduling and client clean times; correct spelling, grammar and punctuation are important (we are a professional service); flexible; happy to be involved in many different aspects of the business; someone with previous customer service experience would be an advantage.

Our Business

Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing, with the highest standards of security and service! Our team are the face of our business and are experts at providing tailored housekeeping solutions.

We are looking to speak to people who have worked in solicitors offices, estate agents, banks, doctors/dentist surgeries, post office or as a receptionist.

If you want to contribute to our award-winning business, we would love to hear from you. Please click APPLY below to register your interest in the role of Customer Service Administrator!

Location: Cheltenham, England

Job Types: Full-time, Permanent

Pay: From 2,000.00 per month

Benefits:

Company events Company pension On-site gym On-site parking Referral programme
Schedule:

Day shift Monday to Friday No weekends
Experience:

office administration: 5 years (preferred)
Work Location: In person