Job Description

Job Summary

We are seeking a highly organised and communicative Service Administrator to join our team. The successful candidate will be responsible for managing customer interactions and processing data accurately. This role offers an excellent opportunity for individuals with strong communication skills and a keen eye for detail to contribute to a dynamic service environment.

Responsibilities

Handle inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette Manage data entry tasks efficiently, ensuring all information is accurate and up-to-date Assist clients in scheduling appointments and providing information about services offered Analyse customer feedback and service data to identify areas for improvement Maintain organised records of customer interactions and transactions Collaborate with team members to ensure smooth operation of administrative processes

Experience

Proven experience in a customer service or administrative role is preferred Strong data entry skills with attention to detail Excellent communication skills, both verbal and written Demonstrated ability to handle multiple tasks efficiently under pressure Familiarity with phone etiquette standards and professional communication practices
This position offers a rewarding environment for motivated individuals eager to develop their administrative and communication skills within a supportive team.

Job Type: Permanent

Pay: 24,000.00 per year

Work Location: In person