Job Description

Location

: Blantyre

Hours

: Monday to Friday, 8:00am - 5:00pm

Key Responsibilities

Respond to customer enquiries by phone and email, including breakdowns, service requests, quotations, and contract queries. Prepare and issue quotations for repairs, spare parts, and system upgrades. Maintain accurate customer records, service logs, and compliance documentation. Process and issue quotations for repairs, parts, or upgrades. Raise purchase orders and process supplier/customer invoices. Manage and monitor shared inboxes to ensure timely responses. Provide administrative support to the Planning Team, ensuring smooth scheduling and coordination.

What We're Looking For

Previous experience in a similar role Strong organisational skills with a solutions-focused mindset Confident using service management systems (e.g., JobLogic, simPRO) Excellent communication and customer service skills Good working knowledge of Excel, Outlook, and other Microsoft Office tools Team player with a proactive, solutions-driven approach

What We Offer

Competitive salary based on experience 25 days holiday + bank holidays Pension scheme Ongoing training and development Friendly and supportive working environment Career progression opportunities within the business
ABC Doors and Teckentrup are Equal Opportunities employers. We comply with the Equality Act 2010

NO AGENCIES

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work authorisation:

United Kingdom (required)
Location:

Glasgow G72 0BN (preferred)
Work Location: In person

Application deadline: 04/10/2025
Expected start date: 03/11/2025