Job Description

Mpeople are excited to be recruiting for a Customer Service Administrator for our client who are a manufacturing company based in

Glossop

.

This is a great opportunity to join a well-established business.

Salary:

maximum 24,000

Hours of work

: 8.30am - 5pm Monday to Friday.

Free onsite parking

Our client is seeking an experienced Administrator who is driven and motivated and has the ability to learn and pick up new process's.

Responsibilities:

Customer interactions

: Answering customer phone calls, responding to inquiries and helping customers complete orders

Record keeping:

Maintaining customer records, service tickets, and other information

Administrative tasks:

Managing phones and email accounts, processing transactions, and preparing quotations

Problem solving:

Finding solutions when products are unavailable, and escalating issues to the appropriate person

Reporting:

Providing reports as needed, and informing management of any requirements

Teamwork:

Collaborating with colleagues, participating in team meetings, and supporting the organization's governance

Professional development:

Taking on-the-job and external training, and continuing to develop professionally

Experience:

Previous Sales Order Processing experience

Customer Service experience

Excellent written and verbal communication skills

Well organised

Ability to work as part of a small team

Computer literate, ERP Software and MS Office

Experience of using an MRP system

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn't been successful. Mpeople wishes you all the best in your job search.

Job Types: Full-time, Permanent

Pay: Up to 24,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person