Gemex is a multi-award winning family business at the forefront of fine bridal jewellery manufacturing. We are market leaders in the supply of high quality diamond rings to jewellers across the UK and Europe.
We are looking for a highly motivated candidate to join our very busy and highly successful Customer Service & Sales Support Team which provides market leading customer service to jewellery retailers.
This role would suit an individual with 2-3 years office administration support and advanced PhotoShop graphic design skills, responsible for keeping the company's website up to date, and keen on developing their office, analytical and commerce skills. There is great opportunity to grow within the company if the candidate shows great promise and a strong work ethic.
We are based in London's jewellery district, Hatton Garden.
Key responsibilities include:
Administration of jobs in production
Updating the company's website
Liaising with third party service providers
Adhering to strict tight deadlines
Supporting sales administration, processing orders, liaising with customers
Delivery of excellent customer service with professional approach
Pricing Bespoke Quotations
Dealing with customer queries by phone and email
Managing incoming emails and correspondence
Dealing with delivery enquiries and handling returns.
Working on various projects
Pricing Analytics
Whilst full training will be given, applicants will be expected to already possess the following skills.
Excellent verbal and written English communication skills
Highly competent in MS Office Excel and Word.
Advanced Adobe Photoshop skills
Keen eye for detail.
Ability to work well in a team as well as individually.
Works well and thrives under pressure
Excellent interpersonal and communication skills
Proactive approach to all business communication and providing updates in a timely manner
Meeting deadlines and effective planning skills
Positive attitude and real passion for helping people
We offer:
Full-time employment
Immediate start date
Challenges that are constantly changing and evolving
Chances to progress within company
Salary commensurate on experience
Please email your CV. Only successful applicants will be invited for interview. We regret that we are unable to answer all applications.
This is an excellent opportunity for an Administrator to join a leading highly successful company in the City of London and develop a long term and successful career.