Job Description

Company Overview

Flockhart Solutions Ltd operates in the plumbing and heating industry, providing essential services to residential and commercial clients. The company is dedicated to delivering high-quality solutions and exceptional customer service.

Summary

We are seeking a Customer Service Administrator to join our team in the plumbing and heating sector. In this role, you will play a crucial part in ensuring smooth operations and excellent customer interactions. Working as part of a team you will be responsible for answering the telephone, booking in various works, liaising with customers and engineers, managing logistics and general administrative duties.

Responsibilities

Manage data entry tasks accurately and efficiently. Handle incoming calls with professionalism and courtesy. Provide excellent customer service through effective communication. Assist with administrative tasks related to service operations. Maintain organized records of customer interactions.
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Qualifications

A minimum of 2 years experience working in administrative roles. Strong phone etiquette and communication skills are essential. Proficiency with Word and Excel is a bonus. Knowledge of the Plumbing and Heating industry is preferred but not essential as full training will be provided

Call-To-Action

If you're ready to make an impact in the plumbing and heating industry, we invite you to apply today and become a vital part of our dedicated team!

Job Type: Part-time

Pay: 12.50 per hour

Expected hours: 20 per week

Work Location: In person