Customer Service Administrator Job in EM Recruiting - Melmerby, North Yorkshire Ripon, North Yorkshire

Customer Service Administrator

Melmerby, North Yorkshire Ripon, North Yorkshire, United Kingdom

https://www.mncjobs.co.uk/company/em-recruiting

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Job Description

Our client is looking to recruit a Customer Service Administrator on a full time basis, with an immediate start for the right candidate!

Melmerby, Ripon
Posted 3 months ago

Description
Our client is looking to recruit a Customer Service Administrator on a full time basis, with an immediate start for the right candidate! They are based in Melmerby on the outskirts of Ripon, so own transport is needed.
This can either be a Temp - perm or straight permanent opportunity!
You will assist the Customer Service Supervisor in the daily operational functions of the Customer Service Department by performing all Customer Service, stock control and administration duties in accordance with company systems.
Key Responsibilities include:
To process data in a timely manner satisfying customer expectations and to support operational activities by providing effective communication to customers, the team and other personnel.

Answering customer queries via emails and over the phone
Accurately input and maintain customer data
Processing customer orders on to system
Running reports for customers and warehouse staff as required
Checking in deliveries and logging on the systems
Assisting with logistics, contacting and arranging drivers
Resolving customer issues by liaising with other departments
Investigating customer discrepancies
General office administration tasks

Our client is looking for someone with previous customer service/administration experience with the ability to work as part of a team and on their own initiative. You will be motivated, hardworking and have a hands-on approach with the ability to multitask. Ideally you will be a methodical, organised and numerate worker coupled with possessing high attention to detail and accuracy.
Working hours are Monday - Friday 8am to 5pm and the salary on offer is 25,800 with an increase to 27,255 after 3 month probation.
Interested? Email your CV to Emma at EM Recruiting TODAY!