Customer Service Administrator Job in S Michlmayr & Co Ltd

Customer Service Administrator

Norwich, ENG, GB, United Kingdom

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Job Description

Company Overview

Michlmayrs clock and watchmakers are a leader in the watch and clock repair industry and has been in Norwich since 1958. Our mission is to provide exceptional service through precision craftsmanship, ensuring that every timepiece is maintained to the highest standards.

Summary

We are seeking a customer service administrator to join our dedicated team at Michlmayrs. This role is crucial in delivering outstanding services and ensuring smooth office functions, contributing to our work.

Responsibilities

Handle day to day administration Handle all inquiries and resolve issues promptly and professionally. Collaborate with other departments. Maintain accurate records on our database. Handle customer online and in person enquiries.

Qualifications

Proven experience in office operations. Strong communication skills. Excellent client service skills. Ability to work in a team. Strong organizational skills with attention to detail.

Preferred but not required

Industry knowledge Experience with Xero

Working hours

Tuesday-Friday - 8:30am-5pm Saturdays or Mondays - 9am-2pm (alternating)
References are required for this position.

If you are passionate about delivering exceptional client experiences and want to be part of our company, we invite you to apply today.

Job Type: Full-time

Pay: 12.21-13.50 per hour

Expected hours: 35 per week

Benefits:

Company pension Private medical insurance Sick pay
Work authorisation:

United Kingdom (required)
Work Location: In person

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