Job Description

Customer Service Administrator M/F (30240)
At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose.
We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of contrast products since the last 95 years ,we continuously innovate. We dedicate 10% of our revenue to Research & Development such as to improve the diagnosis, prognosis and quality of life of patients.
Achieve, Cooperate, Care and Innovate are the values ??that we share and practice on a daily basis.
Working at Guerbet is not only being part of a multicultural team of 2,600 people across more than 20 countries, but, it is above all about playing a unique role in the future of medical imaging.
For more information on Guerbet, go to and follow Guerbet on Linkedin, Twitter, Instagram and Youtube
WHAT WE ARE LOOKING FOR
The Commercial Operations Administrator will support the Commercial & Marketing organization across varied operational, logistics and commercial activities. The role works cross functionally, collaborating closely mainly with the Commercial Operations Manager, and provide administrative and coordination support for department members, internal and external clients, etc.
YOUR ROLE

• Customer order processing,
• Stock file management, updating prices and dates of contracts
• SAP data cleaning, requesting new customer and supplier accounts
• Investigating and chasing unpaid invoices where needed
• Monitoring email and responding to queries on stock or pricing
• Taking customer phone calls
• Addressing delivery queries
• Updating the NHS Supply Chain portal with sales daily
• Providing sales data to the business
• Registering complaints and tracking them
• Filling and managing documentation according to SOPs
• KPI tracking and escalation
• Quotation
• Sales Tracking

YOUR BACKGROUND
Education:

• Bachelor's degree (Negotiable)

Experience:

• 2-5 years of experience in supporting functions, general assistant
• Experience with data management, analysis and reporting
• Knowledge of Microsoft PC applications
• Good interpersonal skill
• Good organizational skill, able to multi-task
• Attention to detail
• Good team player, positive attitude, good work ethic
• Good working knowledge of MS Outlook, Word, Excel and PowerPoint

Reason to join US
Much more than a Competitive salary,
We offer continued personal development. When you join Guerbet, you :

• Are choosing a global leader with recognized expertise in diagnostic and interventional imaging,
• Are joining our 2820 collaborators who are committed every day to offering innovative solutions to improve quality of patient's life all over the world,
• Are joining a company where we value diversity of talents coming from various horizon.

We # Innovate # Cooperate # Care #Achieve at Guerbet.
Guerbet is an Equal Opportunity Employer. As an organization, we believe that no individual should be discriminated against because of their differences, which includes the following: age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Guerbet is committed to diversity, equity, and inclusion.
Guerbet provides accommodations to applicants and employees with disabilities. If you need an accommodation to apply for a position please send an email to careers@guerbet.com or you can also call this number +19843443717

Skills Required