Customer Service Administrator
Southampton, United Kingdom
Job Description
This Admin/Customer Service role requires a detail-oriented individual to provide efficient support in secretarial and business operations. The position focuses on delivering exceptional customer service and administrative assistance in a fast-paced environment.
- Provide administrative support to ensure smooth daily operations.
- Liaise with suppliers to ensure processes remain efficient
- Respond to customer queries via phone, email, and other communication channels.
- Maintain accurate records and documentation for business processes.
- Coordinate schedules and appointments to support team efficiency.
- Assist in resolving customer issues with professionalism and care.
- Update and manage databases to ensure information accuracy.
- Prepare reports and documentation as required by management.
- Support team members in achieving departmental goals and objectives.
The successful Admin/Customer Service professional should have:
- Strong organisational and time-management skills.
- Proficiency in using common office software and tools.
- Excellent written and verbal communication abilities.
- A proactive attitude towards problem-solving and multitasking.
- A focus on delivering high-quality customer experiences.
- Temporary role with the possibility of extension.
- Opportunities to develop your skills within a supportive team.
- A collaborative and well-structured working culture.
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Job Detail
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Job IdJD3198752
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£33277 per year
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Employment StatusPermanent
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Job LocationSouthampton, United Kingdom
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EducationNot mentioned