Job Description

InBond, a market leader in the provision of premium customer driven logistic solutions, are seeking a Customer Service Administrator to join the current Customer Service team, working alongside a team of Customer Service Administrators and the Customer Service Assistant Manager.

Believing in proactive personal development of its employees, this is an exciting opportunity for a Customer Service Administrator to join our busy department, to gain a vast amount of experience and knowledge from fellow colleagues.

Main Responsibilities and Duties:

Working 35 hours per week, providing coverage between 8am and 5pm To provide a positive and proactive customer service experience to the Clients The processing of orders on the warehouse management system Co-ordinating transport bookings with approved haulier. Communicate effectively with colleagues. Working to defined systems, processes & procedures of the Company Working to deadlines
The successful candidate will show a genuine passion to progress their career in Customer Services and will demonstrate a desire to learn in a practical environment. You will be working closely with other team members, supporting them in their workload. This position is an excellent opportunity and will offer you the experience in dealing with blue chip clients with our growing customer base.

Practical experience in customer services, computer skills (Microsoft Word and Excel) and the ability to communicate confidently with colleagues and customers is essential.

The Company offers an attractive salary and benefit package, including 20 days' annual leave per year (excluding bank holidays), increase by 1 day for each completed year of service (up to a maximum of 25 days per annum (excluding bank holidays) and a Company pension scheme.

Job Types: Full-time, Permanent

Pay: 28,060.00 per year

Benefits:

Company pension Free parking Life insurance On-site parking Sick pay
Experience:

Customer service: 1 year (required)
Work Location: In person

Reference ID: INB002