Job Description

Job no:

509119

Work type:

Permanent

Location:

Warwick

Categories:

Customer Service

Customer Service Administrator (Tank Transfer Agent)

Tachbrook Park, Warwick

Permanent, Full-time, Hybrid - initial training onsite

24,000





Are you ready to take the next step in your career? Whether you're looking for your first office-based role or a new opportunity to grow your skills, this could be the perfect fit for you.



We're looking for a friendly, motivated individual with great communication skills and a positive attitude to join our team as a

Customer Service Administrator (Tank Transfer Agent)

. You'll play a key part in supporting customers as they switch their LPG supplier, making sure their experience is smooth, simple, and stress-free.

What you'll be doing

Supporting domestic customers moving to or from Calor Gas. Delivering excellent customer service via phone, email, and letter. Liaising with internal teams to ensure customer transfers are completed accurately and on time. Handling general customer enquiries, particularly during busy periods. Completing a variety of administrative tasks with attention to detail.

What we're looking for

Confident communicator - great written and verbal skills. Customer-focused - professional, approachable, and empathetic. Proactive and organised - able to manage your time and take initiative. Familiar with Microsoft Office (Outlook, Word, Excel). Experience in retail, customer service, or administration is beneficial, but not essential. A team player who's eager to learn and grow.

Why you'll love working with us

Hybrid working

- after initial training on-site, you'll have the flexibility to work both from home and the office.

Career development

- full training and ongoing support to help you build your skills and confidence.

Great team culture

- supportive colleagues and a company that values collaboration, inclusion, and continuous improvement.

Be part of something meaningful

- helping customers transition smoothly to sustainable energy solutions.

What we can offer you:

25 days annual leave plus Bank Holidays Private Medical Insurance Company Pension Scheme (Salary sacrifice - single matched contributions to 4.5% for first 2 years, up to 7.5% after 2 years) Life Assurance Staff discounts on gas Shopping discounts

If you're enthusiastic, customer-focused, and ready to start a rewarding career, we'd love to hear from you!

Advertised:

06 Nov 2025 GMT Standard Time

Applications close:

20 Nov 2025 GMT Standard Time